Shipping Policy

At MegTech Solutions, we are committed to delivering your orders quickly, safely, and efficiently across Kenya.

Order Processing

Orders are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Customers will receive order confirmation and shipping updates once the package is dispatched.

Delivery Areas

We deliver across Kenya, including:

Nairobi
Mombasa
Kisumu
Nakuru
Eldoret
Other towns and regions nationwide

Delivery Time

Estimated delivery times:

Nairobi: Same day or next day delivery
Outside Nairobi: 1–3 business days depending on location

Delivery times may vary during public holidays, peak seasons, or due to courier delays.

Shipping Charges

Shipping costs are calculated based on:

Delivery location
Package size and weight
Preferred delivery method

Customers will be informed of shipping charges before order confirmation.

Order Tracking

Customers may contact us directly for delivery updates and order tracking assistance.

📞 +254 719 103331
📧 info@megtechsolutions.co.ke

Damaged or Missing Items

If your order arrives damaged or incomplete:

Report the issue within 24 hours of delivery
Provide photos of the package and products received
Our support team will assist with replacement or resolution

Incorrect Shipping Information

Please ensure your delivery details are accurate before confirming your order. MegTech Solutions is not responsible for delays caused by incorrect addresses or phone numbers.

Contact Us

MegTech Solutions
📍 White Angle, 1st Floor, Shop No. 80
📞 +254 719 103331
📧 info@megtechsolutions.co.ke